Privacy Policy & Terms of Use


Table of content:

Privacy Policy

Last updated: 2019-09-30
A Brief Summary of Our Privacy Policy

At ShimmerCat, we take online privacy seriously and we respect the concerns of our community of users. In this policy (the "Privacy Policy") we describe our privacy practices with regard to information we collect through shimmercat.com and its affiliated sites, docs.accelerator.shimmercat.com, api.accelerator.shimmercat.com (collectively, the "Site", "Website"), to help you make informed decisions about how you share information when you visit or use the site. We only access information which is absolutely necessary to the functioning of the website and we do not share or sell this information to any third parties. In short, our practices aim at being among the best of any service you will ever find on the Internet.

Who We Are

ShimmerCat AB, a Swedish company (“ShimmerCat”) that creates software products that enable businesses to reduce loading times and improve website performance.

About Our Privacy Policy

When you access this website, information is created. Because we know your privacy is important, we’ve created this Privacy Policy to explain how we collect, use and protect that information. For your convenience, we’ve provided a brief summary below, written in simple, easy to understand text. If you’d like to read our fully Privacy Policy, please click here.

What information does our website automatically collect?

IP Address, user agent, and the referring URL. When you visit our website we automatically receive your IP address and information such as the user-agent of your web browser. This information is provided to us and every other website that you visit on the Internet by your web browser.

What information do we know about you?

We don’t request or require you to provide personal information to access our website. As noted above, we may receive your IP address and user agent automatically. If you optionally elect to fill out our request forms, we will receive your Name, Email, Phone number, and Company name as well as your stated interest in our products.

What about cookies?

The ShimmerCat website use cookies in order to identify you when you return to our website.

How do we use the information collected by our website?

We use aggregate information to understand how many total users have visited our website and the types of devices on which they are using it. We use information you choose to provide in our web forms to sell software and/or services.

Do we sell any of the information collected by the ShimmerCat website?

No. We don’t sell or rent the information to any third parties.

What’s the difference between personal information and aggregate information?

Personal information is information that can be used to identify a particular individual, generally understood to be information such as your name, physical address, email address and phone number. Aggregate information is not considered personal information and can’t be used to identify you.

Do we collect email address?

We do not require you to submit your email address, or any other personal information, to us in order to use the ShimmerCat website. If you use the information provided on the shimmercat.com website to contact us directly (e.g., email us at ops@shimmercat.com) we will receive your contact information, but will only use it in order to respond to your inquiry. If you fill out a web form on our website we receive your email and may store that email and associated contact information for up to 12 months.


For more detailed information, please click these links to visit sections of our full Privacy Policy:
Introduction

This Privacy Policy covers how ShimmerCat treats information collected and received through our websites. At ShimmerCat, we take online privacy seriously and we respect the concerns of our community of users. In this policy (the "Privacy Policy") we describe our privacy practices with regard to information we collect through shimmercat.com and its affiliated sites, docs.accelerator.shimmercat.com, api.accelerator.shimmercat.com (collectively, the "Site"), to help you make informed decisions about how you share information when you visit or use the site. We only access information which is absolutely necessary to the functioning of the website and we do not share or sell this information to any third parties. In short, our practices aim at being among the best of any service you will ever find on the Internet.

What Information We Collect

We limit the information we collect only to what’s necessary to ensure the website operates correctly. You are not required to sign-up, register or provide personal information about yourself in order to use our website. When you use our website, we collect the following information:

  • Internet Protocol Address (“IP address”). IP addresses are assigned by your Internet service provider to the modem used to access the Internet for connected devices in your home and/or work-place. Any devices using the modem to access the Internet may broadcast the same IP address. At home, connected devices could include one or more laptop/desktop computers, tablets, mobile phones, smart/connected TVs and gaming consoles. At work, connected devices could include one (or all) floor(s) in an office building.
  • User Agent. Due to the nature of how the Internet works, we may receive information (known as “User Agent”) automatically sent by your web browser, such as data associated with the source device’s Internet browser/content delivery software (e.g., Microsoft Explorer, Mozilla Firefox or Google Chrome). The User Agent information we receive may also include information such as device type (e.g., computer, tablet, mobile device), and/or date/time of visit.
If you use the contact information provided on the website to contact us directly, we will receive your contact information which could include, depending on how you contact us, your email address, name, company, reason for contacting, and postal address.

Use Of Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to understand and save user's preferences for future visits, and we compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf. For compliance with EU laws regarding cookies and consent, we use Cookie Consent by Osano*.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. If users disable cookies in their browser: If you turn cookies off, some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.

How We Collect Information

We collect information automatically when you visit our website:

  • IP address. Our website receives the IP address from your Internet-browser (e.g., Microsoft Explorer, Mozilla Firefox, Google Chrome) each time you request a file or a page.
  • User Agent. Similar to the collection of IP address, our website also receive User Agent information associated with your browser (e.g., Microsoft Explorer, Mozilla Firefox, Google Chrome, etc.) and type of device (e.g., whether the device is running a Windows or Apple operating system.)
  • If you choose to contact us directly with an inquiry (by email or postal mail) using the contact information available to you on the website, we will receive your contact information and use it to provide you with a response.

How We Use the Information We Collect

We may use the information we collect from you when you fill in forms, register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • Analytics. We may use aggregate information that’s collected to understand general information and trends related to our website, such as how many users have visited our website during a given period of time, and the types of devices the visitors use. The information can’t be used to identify an individual and is used by us to help improve the solution for consumers.
  • IP addresses – Fraud Prevention. Our use of IP addresses is limited to helping identify and combat potentially fraudulent activity. IP addresses are stored in our log-files and are deleted after 30 days.
  • Respond to Inquiries. If you choose to contact us directly (by email, form, or postal mail) using the contact information we provide on the website, we will use your contact information to respond to your inquiry.

Who We Share Information With

We will not rent, sell or share information about you with other people or non-affiliated companies. We may share aggregate information (i.e., information that cannot be used to identify an individual) for a variety of reasons, including under the following circumstances:

  • To make our product better and foster transparency.
  • If ShimmerCat is acquired or merged with another company we will transfer aggregate information to the acquiring company.
  • We may share aggregate information if necessary to comply with a subpoena or court order, to establish or exercise our legal rights or defend against legal claims, or to cooperate with government and/or law enforcement officials.
  • For any lawful basis.

Security

We do not require you to provide personal information to use our website. Still, ensuring the information collected by our website is secure and protected is very important to us.

ShimmerCat is committed to GDPR compliance. Respect for privacy and security was built into our business from the beginning, and as we’ve grown, our focus on handling and protecting the data that our users entrust to us has remained a priority. We do not use vulnerability scanning and/or scanning to PCI standards. We only provide articles and information. We never ask for credit card numbers. We have security experts working for us. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Consistent with industry standards and applicable law, ShimmerCat has established appropriate technical and organizational measures to help prevent unauthorized access to, disclosure, alteration or misuse of information collected by the website (“Collected Data”). We use Google Cloud to store all Collected Data. Google employs a robust physical and network architecture security program with multiple certifications. For more information on Google’s security processes, please visit https://cloud.google.com/security/.

It's also important to note that we allow third-party behavioral tracking COPPA (Children Online Privacy Protection Act). When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under the age of 13 years old.

Data Retention

We store the information we collect from our website in our log-files for a period of thirty (30) days from the date it was collected. After thirty (30) days, the data is deleted. If you contact us directly using the contact information or form provided on the website, we will retain your contact information as long as necessary in order respond to your inquiry. We may retain copies of these communications for a period of up to twelve months. After that, the communications will be deleted from our system, unless we are required by law to retain it longer.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. CAN-SPAM Act. The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To be in accordance with CAN-SPAM, we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can email us at ops@shimmercat.com.

How To Contact Us

If you have any questions about this Privacy Policy or its implementation, you may contact us at this email address: ops@shimmercat.com, or you can send correspondence to the following address:

  • ShimmerCat AB
  • Hoppets Gränd 24B
  • 903 34 Umeå, Sweden
  • Changes to This Privacy Policy

    We may update this Privacy Policy from time to time based on changes to applicable laws and regulations or other requirements applicable to us, changes in technology, or changes to our business. Any changes we make to the Privacy Policy in the future will be posted on this page, so you should review it periodically. If there are significant changes to our information practices, specifically how we process personal information, you will be provided with appropriate online notice.


Terms and Conditions

Last updated: 2019-09-30

By accessing this website (“Website”), you acknowledge that you have read, understood and accepted these Terms of Use that governs the use of this Website. In the event of you are not agreeing to these terms and conditions, you are requested by ShimmerCat AB ("ShimmerCat", "us", "we", or "our") not to access the Website or download any materials from the Website. Your continued use of/access to the Website or downloading any material available on the Website will be construed as your acceptance of these Terms of Use. ShimmerCat reserves the right to make modifications, changes and alterations to the contents of this Website, including these Terms of Use, at any time without any prior notice. ShimmerCat does not represent that the contents or materials available at this site are appropriate or available for use in your country and access to them from territories where their contents are illegal, is prohibited. You are responsible for compliance with all the applicable local laws.

Right to Use

ShimmerCat only grants you a non-exclusive, non-transferable, limited right to access, use and display to this Website and the materials thereon only for personal and informational purpose. Permission to use documents (such as white papers, press releases, and other publications) that can be downloaded from this Website is granted by ShimmerCat, provided that, (1) ShimmerCat’s copyright notice appears in all the copies of documents, (2) Use of such documents from this website is for informational and non-commercial use only and will not be copied or posted on any network computer or broadcast in any media, and (3) No modifications of any documents are made. Any unauthorized use is expressly prohibited by law and may result in severe civil and criminal penalties. The documents specified above do not include the design or layout of this Website. Elements of this Website are protected by trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from this website may be copied or retransmitted unless expressly permitted by ShimmerCat.

Intellectual Property Rights

This website, including its design, layout, code and contents and all the material present (excluding any third party materials) is exclusive property of ShimmerCat and protected by copyright laws. Copying, reproducing in whole or in part or creating derivative works in any form or medium, without express written permission is prohibited. ShimmerCat does not grant any express or implied rights under any patents, trademarks, copyrights, trade secret information or any other intellectual property rights. ShimmerCat’s logo is the registered trademark of ShimmerCat and protected by trademark laws. ShimmerCat and the names of ShimmerCat’s products referenced herein are trademarks of ShimmerCat. Other products and company names mentioned herein may be trademarks and/or service marks of their respective owners and are acknowledged as such without prejudice.

Third Party Content

The Website may make information or material of third parties available (“Third Party Content”). By accessing such Third Party Content, you may leave this Website and be directed to an external website that is not maintained by ShimmerCat. Any access or use of such third party website by you shall be at your own risk and responsibility. Also, Website may provide links to third party sites. These linked sites are not under the control of ShimmerCat and ShimmerCat is not responsible for the contents of any linked site or any link contained in a linked site. ShimmerCat provides links to you only for your convenience, and the inclusion of any link does not imply endorsement by ShimmerCat of the site. ShimmerCat makes no warranty or representation and does not endorse any such Third Party Content. The Website is hosted on a third party server and any use of or access of the Website by you shall be governed by the terms and conditions applicable to the use of such third party server in addition to these Terms of Use.

No Warranties

All the information and material available on this Website is provided on “as is” basis without any express or implied warranties or representations of any kind. ShimmerCat hereby expressly disclaims, to the fullest extent permitted by law, all express, implied, statutory or other warranties or representations, including without limitation, the implied warranties of non-infringement, merchantability or fitness for a particular purpose. While all the documents and graphics included in the Website are factual and true, ShimmerCat and/or its respective partners make no representations about the suitability of the information contained in the documents and related graphics published on this Website for any purpose. ShimmerCat does not guarantee or warrant that files available for downloading from this website will be free of infection or viruses, worms, Trojan horses or other codes that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the web site for the reconstruction of any lost data.

Indemnity & Limitation of Liability

You agree to indemnify, defend and hold harmless ShimmerCat, its subsidiaries and affiliates from any claim, cost, expense, judgment, damages or other loss arising out of or in relation to your use of this Website in any manner. The entire risk arising out of the use of this Website, its contents or material downloaded there from, remains with the user. In no event shall ShimmerCat be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), arising out of or in connection with your use or access to the Website (including without limitation non-availability of the Website) even if ShimmerCat has been advised of the possibility of such damages.

Data Privacy

Data privacy is important to ShimmerCat. ShimmerCat has detailed Data Privacy Policy that is available on the link Privacy Policy. ShimmerCat’s Data Privacy Policy describes how we collect, use and disclose information that we may obtain through this Website or as a part of our internal processes.

Laws & Jurisdiction

These Terms of Use shall be governed by the laws of Sweden, without giving effect to its conflict of law’s provisions. Any dispute arising out of or in relation these Terms of Use shall be subject to the exclusive jurisdiction by a Swedish court of general jurisdiction, and the Stockholm District Court (Sw. Stockholms tingsrätt) shall be the court of first instance